Client Support Services

We're here to provide you with the highest level of customer service to ensure your needs are handled correctly and quickly. Our online support center and customer service representatives are here to help you through any changes you may need in your policy.

REGARDING CLAIMS:

If it's after business hours (Mon-Fri, 8:30-4:30 EST), please call the company on your policy or visit our Payment & Claim Center located under the "Support" tab on the top banner of this website. The Payment & Claim Center lists the 24-hour claim reporting number for each company. Prior to calling, please have your policy number available for the claims adjuster.

REGARDING URGENT POLICY ISSUING:

Please keep in mind that coverage cannot be bound by email, voice, or fax. Coverage will only be bound with written notification from our office. We are here to help you if you happen to experience a loss.

REGARDING CHANGES TO YOUR POLICY:

Below are forms that we have provided to save you time when submitting any customer service request.